Websitecookie policy

What are cookies?

When we provide services, we want to make them easy to understand, useful and have a more focused user experience. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device and how you interacted with the website. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password, so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

You can manage these small files yourself and learn more about them through cookies – what they are and how to manage them.

Our use of Cookies

Usage analysis: We use Google Analytics to create anonymous cookies and log the IP addresses of visitors. We do not collect any personal information in the process. We collect this data to assess which parts of the website are the most popular and identify trends in usage, helping to guide the development of new web pages.

The list below explains the cookies we use and why:

Google Analytics: _utma, _utmb, _utmc, _utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Session: ASP.NET_SessionID

This cookie is essential for the online operation of the site to enable the user to move from one page to another. This cookie is deleted when you close your browser.


These cookies can help smooth the sharing process between our site and your social media feeds.

How we use information website visitors provide us with

We do not use cookies for collecting user information. Except as otherwise stated, we may use information visitors provide via this website to communicate information to them (if they have requested it) and for internal marketing and research purposes. We do not disclose any information visitors provide via the website to any third parties or other government departments except where:

such disclosures are necessary to fulfil our service obligations to them, in which case we will require such third parties to agree to treat it in accordance with this Policy

required by applicable laws, court orders or government regulations (for example to prevent or detect crime)

or they give us permission to do so.

We take reasonable precautions to prevent the loss, misuse, or alteration of data that visitors give us. If you would like us to correct or update any information, or if you would like information deleted from our records, then please contact us on [email protected], or write to:

Loteri Cymru3 Connaught HouseRiverside Business ParkBenarth RoadConwy, United KingdomLL32 8UB


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We will treat your personal information with respect and process it in accordance with our privacy policy.

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